FREQUENTLY ASKED QUESTIONS

Please login to make a purchase. If you do not have an account please contact us or fill out the online application form. You can still enquire about a limited number of products without having an account
Yes please fill out the application form online. Contact us with any queries at info@auralondon.com
Please see our privacy policy
Go to account and click 'forgot password' link 
We take payment via Worldpay which is highly secure - we take all major cards including Amex, Credit and Debit. You can also pay us via Bacs transfer or PayPal. Please contact us for further details 
Aura specialises in bespoke items and custom designs. Please email us at info@auralondon.com detailing your requirements. Alternatively request customisation in an email directly from a product detail page
For all furniture orders please contact us directly at info@auralondon.com 
Delivery times depend on quantity of products - you can select your delivery rate at the basket page